Refund policy

Last updated: November 12, 2026

1. Digital Products

Mizhikal offers digital wedding invitations and custom wedding websites. All products are delivered digitally through email or WhatsApp. No physical items are shipped.

2. Refund Policy

Due to the digital nature of our products, all purchases are generally non-refundable once the customization or design process has started or the final product has been delivered.

However, refunds may be considered in cases of:

Duplicate payments.
Technical issues that prevent delivery.
Failure to deliver the purchased service.
Other circumstances where a refund is required by applicable law.

3. Cancellation Policy

Customers may request cancellation before customization or design work begins.

Once work has started, cancellation requests may not be accepted, and refunds may not be available.

4. Design Changes & Revisions

We want your wedding invitation to be special. Customers can request reasonable corrections to spelling, dates, names, and other provided details.

Additional design changes or major modifications may involve extra charges.

5. Damaged or Incorrect Deliverables

If your delivered invitation or website contains technical errors or does not match the agreed requirements, please contact us. We will review the issue and work towards an appropriate solution.